Q: Why purchase XyZ Manager?A: XyZ Manager allows you to deploy, configure and update all of your SoThin XyZ devices from a central location. Without XyZ Manager, this process will have to be carried out manually at each PC. Q: What does a "client" refer to?A: A Client refers to a device, whether it's a PC or a laptop. Each device requires a Client license. Q: What does Upgrade Protection cover?A: Upgrade Protection can be renewed on a yearly basis and entitles you to updates, patches and upgrades to new versions. Additionally, you are entitled to email support and assistance for the duration of your Upgrade Protection period. Q: Do you offer discounts for the education sector?A: Yes, please contact us for a tailored quote by clicking here. Q: Which Operating Systems can XyZ be installed on?A: Windows NT4, Windows 95, Windows 98, Windows 2000, Windows Me, Windows XP (32bit). Q: Is RDC7 / RDP7 supported?A: Remote Desktop Connection 7.0 is supported once installed on the local device. Q: Does XyZ support multiple monitors?A: Yes. Q: How do I convert my SoThin XyZ device back to a standard Windows desktop?A: From the client device, press Ctrl+Alt+Shift+F2. You may be prompted for administrative and SoThin credentials. Once in the Configuration dialog, you can select "Convert Desktop" to turn your desktop back. Any restrictions put in place using SoThin must be undone using the SoThin Configuration Wizard. Q: Can I install SoThin XyZ and the XyZ Manager on the same computer?A: This is not supported. If you have ever had SoThin Thin Client, Secure Desktop or XyZ installed on the computer, you should not install any SoThin Management products, as there may be behavioural discrepancies compared to an installation on a clean device.
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